Terms of Service

Effective date: July 20, 2026

These Terms of Service govern your use of joneshelpsumove.com and services provided by Jones Helps U Move, a DBA of MSR Family LLC.

1. Services and Estimates

We provide moving, packing, organizing, and related services. Estimates are based on the information available at the time and may change if the scope, access, inventory, or services requested change.

2. Website Use

You agree to use our website lawfully and not to interfere with its operation or security.

3. Customer-Care Text Messages

If you provide your mobile number and check the optional SMS consent box, you agree to receive customer-care text messages from Jones Helps U Move about your moving estimate, scheduling, service details, and customer support. Consent is not a condition of purchase. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. For assistance, call 919-694-6652 or email Support@joneshelpsumove.com.

4. Privacy

Our collection and use of information is described in our Privacy Policy: https://www.joneshelpsumove.com/privacy-policy

5. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after an update means you accept the revised Terms.

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Carriers are not liable for delayed or undelivered messages. The SMS program is intended for individuals 18 years of age or older. For questions about these Terms or the SMS program, email support@joneshelpsumove.com or call 919-694-6652.