Expert Local Residential Moving Services in Raleigh, Cary, Knightdale, Apex, & Holly Springs
Seamless Local Moving Across the Entire Triangle
Moving to a new home in the Triangle area should be an exciting milestone, and it shouldn't be overshadowed by the stress of the logistics. As a local woman business owner, my team and I at Jones Helps U Move aren't just transporting boxes; we're moving your life work, and that means something to us.
My crew and I handle everything from downtown Raleigh apartment transitions to new construction moves in Knightdale and established family homes in Cary. We bring the same level of sincere care to every residential move, and the specialized training to handle any high-value item - like pianos, safes, grandfather clocks, and pool tables.
I built our residential moving services around a clear, efficient process so that nothing gets overlooked on your big day. Here is exactly how we handle your transition:
- Initial Consultation & Free Quote: Your journey with JHUM starts the moment you reach out to us, with a conversation about how you would like to move forward with your local move (under 50 miles). We offer a free, no-obligation quote based on a detailed inventory list and photos you send us, or we can conduct either a virtual or in-person walk-through. If you prefer to have an in-person assessment, those are also free within 20 miles of our location; for homes further out, we just ask a small fee to cover the travel. Fragile & Specialty Items: We understand that some things are simply irreplaceable. During our pre-move consultation, we will discuss any high-value pieces that need more than just a standard box. We utilize custom packing techniques and professional-grade wrap-and-pad system - using thick, double-stitched moving blankets and heavy-duty shrink wrap - to shield your belongings from dust and scratches. This is especially important for the pianos, safes, grandfather clocks, and pool tables we specialize in our residential moving services across Wake, Durham, and Johnston counties.
- Preparation & Check-In: A week before your move, my team confirms your schedule and any special instructions. We also recommend finishing up your own packing by this time, if you are not utilizing our packing services, to help the actual move day go as smoothly as possible.
- Packing Supplies & Services: If you are, in fact, handling the boxing yourself, we can provide professional-grade materials like heavy-duty boxes, reinforced tape, and bubble wrap. To help save my clients money, I also offer used boxes and rent TV boxes upon availability, however I can't always guarantee we have them in stock - especially for last-minute requests. If you realize you need extra supplies the morning of your move, my crew will do their best to procure them at a local retail store. Please keep in mind that pricing will vary based on store availability and the extra stop may slightly alter our arrival time, but we will always keep your updated. Many of our local neighbors find it easier to simply let my team handle the full packing service, ensuring every item is professionally secured from the start. In the event that we do handle this service for your residential move, we will discuss what your needs are, if you will provide the material or if we will, and decide what JHUM will need to bring for your move. You can still decide to provide your own materials, and if we provide these items you will only be held accountable for the cost of materials actually used in the packing portion of your move and not any left over.
- Arrival & the "Game Plan": Once your local home movers arrive to your home in Raleigh, Knightdale, or the Triangle are, we don't just start grabbing boxes. We sit down to go over the moving contract so you fully understand what you're signing. Myself or a crew leader (our crew leaders are highly-trained moving professionals and go through a rigorous process to earn the crew leader title) then conducts a walk-through to grasp the full scope of the job and discusses a specific game plan with you before any lifting begins.
- Secure Loading & Technical Care: We utilize a systematic loading process, ensuring fragile items are separated and high-value pieces are locked into place using special tie-down points. This technical approach is a hallmark of our residential moving services.
- Transport Through the Triangle: We use well-maintained vehicles to navigate the best routes through Cary, Apex, and Raleigh. My drivers prioritize a stable ride to ensure your belongings arrive safely and on time.
- Unloading & Furniture Placement: Upon arrival, we place every item in its designated room. We also handle the reassembly of large furniture, like beds and dining tables, so you can settle in without the headache of putting your home back together.
- Final Walk-Through & Approval: Before we leave, we do a one last walk-through together. I want to make sure every piece is exactly where you want it and that your residential moving experience lived up to my high standards. I can honestly say, JHUM truly cares about each and every move, and your happiness is of the utmost importance to every member of my team. Our clients become an extension of our family from working so closely together to personalize their full-service moving experience. Choosing us means choosing a local partner to have your back during a monumental time in your life.
Common Customer Concerns Addressed:
Every move is unique, and I know that most of my clients come to me with a few specific worries. Maybe it's a fragile family heirloom that needs extra care, or a sudden shift in your closing date that has you scrambling. Over the years, I've found that open communication and a little extra technical preparation are the keys to a stress-free experience for our clients. Here is how we personally handle the most common concerns to ensure you feel safe and secure when your move is in our hands.
✅Fragile & High-Value Items: Beyond specialized equipment, we know that your everyday treasures - like hand-painted china, glass-front cabinets, and large-screen electronics - require their own level of technical care. My team uses specialized packing methods for these delicate pieces, including double-boxing for added impact protection and
custom-padding to ensure everything stays exactly as you left it during the trip to Knightdale or across Wake County.
✅Oversized Furniture & Tight Spaces: Moving a massive sectional or a solid wood dining table can be daunting. My crew is fully trained in disassembly and reassembly techniques, allowing us to navigate the trickiest staircases and narrow doorways in Raleigh and Cary without a scratch. We bring the proper tools to take pieces apart safely and put them back together exactly right in your new living room. Assemble and reassembly is a service we offer to all of our local moving clients. There are no extra fees as it is all included in our hourly rate.
✅Storage Solutions & Coordination: If your new home isn't quite ready for move-in, don't stress. While Jones Helps U Move doesn't own a storage location, I personally work with all the local storage facilities to find the perfect fit for you. Whether you need climate control, maximum security, or a specific unit size, I will handle the research and setup for you - ensuring you get the best pricing and seamless transition for your belongings.
✅Last-Minute Scheduling Changes: I know that real estate closings and life events can shift at the eleventh hour. Flexibility is a vital part of our residential moving services, and while we appreciate as much notice as possible, we always strive to accommodate last-minute date changes to keep your move on track. I can not honestly tell you how many times I have gotten this frantic call from a client because something has gone wrong with their closing date, and I am here to tell you - we will figure it out together and get your moving date adjusted. Do not freak out or get stressed. If something of this nature does happen, please rest assured that your deposit will roll over to your new scheduled date as long as our crew did not arrive to your location before being notified.
What Truly Sets Jones Helps U Move Apart
Most people see a moving truck and think of boxes and furniture, but I see a family's entire life in transition. As a woman-owned business, I have built this company on a belief that we aren't just here to finish a job - we are here to be a friend you can lean on.
I am incredibly picky about who I hire because I only want people in your home who treat your belongings with the same respect I would. It is not uncommon for me to spend hours on the phone with a client, sincerely listening to their needs and even letting them vent about the stress that comes with a big life change. I've learned that a successful move requires more than just a technical skill; it requires a company that truly cares about the person behind the boxes.
We bring this local, neighborly approach to every residential moving experience in Raleigh, Apex, Cary, Knightdale, and beyond. You are never just a number on a schedule to us - you are a neighbor, and we treat your move as if it were our own.
Your Trusted Partner for a Successful Transition
Moving your home doesn't have to be a daunting task when you have a friend in the business. With our local residential moving services, you can rest easy knowing that every detail of your move is being handled with technical precision and sincere care.
I am here to ensure that your residential moving experience in Knightdale, Raleigh, or Cary is exactly what you deserve: smooth, worry-free, and respectful of your belongings. Regardless of how much you need to move, my team and I are ready to help you every step of the way. Reach out today to discuss your plans - I look forward to helping you start this new chapter in your life. Feel free to give me a call directly at 919-694-6652, email me at Support@Joneshelpsumove.com, or fill out a contact form!
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FAQ
What does a local residential moving service with JHUM include?
We handle every stage of your move, starting with a clear contract review and a 'Game Plan' walk-through on arrival. Our full-service moves cover professional packing, assembly and disassembly, unhooking appliances and setting them back up, careful loading, and safe transport to your new location in the Raleigh metro area. Once we arrive, my crew handles the unloading and placement of every box/item and make sure your large furniture is reassembled correctly to help you settle into your new home faster.
How do you determine the cost of a local residential move?
When I started JHUM I made a promise to never allow hidden fees or dishonesty of any kind. We value being a company who you can trust. That being said, transparency is key to how I run my business. We base our quotes on the volume of items, the distance between your locations, and any specialized services you need, like packing or handling high-value items. I offer free virtual estimates or photo-based quotes, and in-person estimates free for any home within within 20 miles of our office to make sure our quotes are as accurate as possible. Your transparency with us is, as well, is vital. With any inventory list or walk-through it is important that you do not leave anything out. There may be certain things that seem small to you, but in the moving world they may cause significant set-backs. The information you provide to use is how we create your estimate and determine the material and truck size needed to perform your move successfully from start to finish. So, please, be sure to be thorough and do your best to provide adequate notice for any changes.
How far in advance should I schedule my local move?
To secure your preferred date, I recommend reaching out two or four weeks in advance, especially during the busy summer season. However, a local movers based right here in the Triangle, we often have the flexibility to handle last-minute requests in Knightdale, Cary, Apex, and the entire Triangle region. If you're in a pinch, give us a call - we'll always do our best to fit you into the schedule.
Are your movers trained and insured?
Absolutely! I have extremely high standards for our moving staff and their training. Every crew member is professionally trained and we are fully insured. There are phases of employment with JHUM, and anyone in the training phase will be paired with a crew leader on each move along with a skilled team member so that no move is being performed by a team of novices. To receive 'crew leader status' takes years of continuous success and dedication to each move they attend. Once they have displayed a high level of moving knowledge they will then slowly begin training with a current crew leader to become one themselves. If they do get through this rigorous screening process, they will branch out on their first move as a crew lead. Our current crew leaders have 10+ years of experience in the moving industry.
Can I pack my own belongings?
You most certainly can pack your own belongings. However, keep in mind that this also means you are responsible for the safety of the contents. Please make sure everything packed in boxes is adequately secured with packing paper or news paper. I have also found that when packing your kitchen you can use dish rags to fill in empty spots between dishes and box walls to keep them in place.
What if I need to change my moving date?
That is perfectly fine. I know that moving timelines - especially with real estate closings - can shift at the last minute. As soon as you become aware of a change, please let us know so that we can get it sorted out together. We will do our best to accommodate your new schedule based on our current availability. This is not the 'huge issue' you may initially feel that it is, and you can reach me directly at almost anytime. I am available by calling our office line (919-694-6652) Monday through Saturday from 8:00 AM to 11:00 PM and on Sundays from 9:00 AM to 9:00 PM so that our clients can receive support late in the evening or first thing in the morning.
Do you provide special handling for fragile items?
Absolutely, we have specialized care for an array of fragile items. We don't just move boxes; we move your history and your heirlooms. We prefer to identify these high-value pieces in our initial consultation with you to be sure we bring the needed materials and gear to ensure safe transport. This is where your transparency comes in. Please let us know as soon as possible of any items you have a particular concern about or items you think may be of concern to us so that we can avoid any last-minute issues.
Can I track my items during the move?
Yes, we provide updates throughout the moving process. Our team will keep you informed of their progress, allowing you to informed on their arrival.
